Sean and Stan at Deck Builders USA gave me your contact as a reference to the recent deck work they completed on your home. I would love to hear your feedback before we choose them for our project. Did they stay on target with the time and budget of the project? Are you happy with the finished project?
Again, thank you for the feedback!
S&C M - March 1, 2018
S & C M
My wife and I are very happy with our decision to use Deck Builders USA and with the results of their work. We had four other contractors look at what we wanted done; two of which gave us quotes. Although the other quotes were lower than Deck Builders, we were not comfortable with the other contractors. Neither of them wanted to pull a County Permit, one did not seem to understand what we wanted and the other did not have insurance. Sean presented us with options that we had not considered but that we selected and he told us up front that if we were not willing to permit the job and allow them to do the work correctly that Stan would not even quote us. Although the options were more expensive than what we were considering before, we are so glad that we learned about them and selected them. We feel that we would not have been happy if we had gone with the lower cost provider.
The quote and payment schedule that Deck Builders gave us was adhered to perfectly. The only changes to their original quote were at our request and Stan gave us quote promptly. The past four weeks of rainy weather have not been conducive to completing the final steps of our project. They lack about 1 good day of painting and once that is done we will be very happy with our new deck. My wife says just about every night “I love the deck, don’t you” We are both very glad that we chose Deck Builders USA.
Good luck with your project
Mark - March 1, 2018
My experience with Deck Builders, and Mr. Garnett, was great.
From the first proposal to the finish, I cannot say any thing that would be against the work that was done.
The proposal made, written. Sketch for the HOA, step by step to always keep me up to date.
The crew worked through cold, rain, and darkness.
I just can't say enough about Stan and his crew.
The materials used were to my specification and his recommendation.
If you have further questions, feel free to write.
Hope I've been of a little help.
This was a big decision for me and I could not have been happier with the outcome.
~ S Rodriquez - 1/26/16
We worked with Stan last year from Deck Builders USA on our patio and fence project. Right from the beginning we were impressed with the level of professionalism. Our expectations were exceeded above and beyond what we anticipated.
Before starting actual construction of the project, Stan was very helpful with the design and planning portion. He took the time to listen to us as the customers and fulfill what it was that we wanted. He presented various different options in detail of what we could do with the patio and the fence as well. There was never any pressure through the duration of the project which made decision making feel like a piece of cake.
The ending result of it all was a great patio and fence for our outdoor living space!
~ Lolita 11/16/15
What a great through job you have done, I really appreciate your work and will always recommend your services to all my clients.
Commercial Real Estate Director Keller Williams Realty
My wife and I moved to Georgia approximately 4 months ago. The home we bought had a deck that did not have any stairs and needed some other repairs. We contemplated tearing it down and starting anew. However, before we made a final decision to replace the deck, we contacted a few deck and handy-man companies to evaluate our deck and provide us their professional opinion and estimates on adding stairs and stabilizing our current deck.
By far, Deck Builders provided us the most in-depth and understandable recommendation and options for us to consider. They were very knowledgeable of the County’s deck construction standards as well as the overall deck construction. The representative was professional and courteous and was willing to answer all of my questions—no matter how simple or complex they were. The Work Crew that did the work was professional as well and they too, were willing to explain what they were doing at any time.
The work they did on our deck met all the County deck construction standards and guidelines. The Inspector commented that Deck Builders did an excellent job and readily approved the deck.
I highly recommend Deck Builders because they do a quality job. Their price was commensurate with the high quality of the work they performed.
~ Jim Reaves, Newnan, GA (11/6/2015)
Deck Builders USA built our screened porch and deck in the summer/fall of 2014. Right from the start, we knew that we made the right choice in calling them for the job! The owner, Stan Garnet, responded to our initial inquiry right away. We scheduled a time for him to come out for an estimate, and he arrived on time and was extremely professional. Being an inspector as well, he immediately pointed out the safety concerns we were facing with our old deck (original to the house, built in 1986).
Throughout Stan's initial visit, we talked through our wants/needs, and Stan listened and gave us his recommendations based on safety, feasibility, and aesthetics. So often, we've found that contractors will just say "yes!" to anything the customer wants in order to make a buck...but not this company. They are HONEST, and if something we wanted was not going to work in the long-term, Stan was very upfront about that. But if we had to stray from our initial vision to accommodate a feasible plan, Stan made sure that we were happy with the solution by giving us options. The contract between us was specific and outlined expectations both from us and from Deckbuilders USA.
Once the tear-down and construction started, we were again very impressed with this company. The work crews showed up when they were scheduled to do so, and they were all very personable and professional. Stan himself made multiple appearances throughout the entire project to check in on the work and to ensure that we were happy with the progress being made. If we ever had a question about something going on, Stan responded promptly via phone, email, or a home visit to answer our questions in detail.
Now, we are thrilled with our final product! We are getting so much use out of our outdoor living area, whether it is for entertaining or just relaxing as a family. We do not hesitate to recommend Stan and Deckbuilders USA to anyone and everyone! They are honest, trustworthy, responsive, and do wonderful work.
From a family of happy customers,
~ The Dell'Orto Family Johns Creek Fall 2014